1. Data controller

The controller of your personal data is the operator of AIDEX.lv:

Name	GREEN ENERGY SIA
Website	AIDEX.lv

2. What data we process

Request data: property address or town, average electricity consumption, your interests (solar panels, battery, EV charging, consultation), name, phone number, email address and — where provided — the selected package, your comment, the page the request was sent from and campaign parameters (UTM).
Correspondence: the content of messages and calls if you contact us.
Contract data: if we enter into a contract — technical information about the property, invoices and payments.
Technical data: IP address, browser type and server logs needed to operate and secure the website.
Cookies: see our Cookie Policy.

3. Purposes and legal bases

Purpose	Legal basis
Preparing an estimate and offer at your request, and communicating about it	Steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR)
Performing the contract: site survey, design, installation, warranty and service	Performance of a contract (Art. 6(1)(b))
Accounting, tax and support-programme documentation	Legal obligation (Art. 6(1)(c))
Website security, abuse prevention, defence of legal claims	Legitimate interests (Art. 6(1)(f))
Analytics and marketing using cookies	Consent (Art. 6(1)(a))

We do not use request data to send marketing messages unless you have given separate, voluntary consent.

4. Recipients

Data is shared only to the extent needed for these purposes:

IT, hosting, email and CRM service providers acting as processors under contract;
installation and design subcontractors where needed to deliver your project;
the distribution system operator and the support-programme administrator if you ask for help with grid connection or support;
AIDEX Energy Group companies — only where necessary to fulfil your request and where a legal basis exists;;
public authorities where required by law.

5. Transfers outside the EEA

If a service provider processes data outside the European Economic Area, we put appropriate safeguards in place, such as a European Commission adequacy decision or Standard Contractual Clauses.

6. Retention

Requests that do not lead to a contract: up to 12 months after the last contact.
Contract and accounting records: for the period required by Latvian law and throughout the warranty period.
Consent records: while the consent is valid and afterwards for as long as needed to demonstrate it.

7. Your rights

You have the right to access, rectify and erase your data, to restrict processing, to object to processing based on legitimate interests and to data portability. Where processing is based on consent, you may withdraw it at any time. Send requests to .

You have the right to lodge a complaint with the Data State Inspectorate of Latvia (www.dvi.gov.lv).

8. Automated decisions

We do not make decisions based solely on automated processing that produce legal or similarly significant effects for you.

9. Security

We use appropriate technical and organisational measures, including encrypted connections (HTTPS) and access restrictions, to protect your data.

10. Changes

We may update this policy. The current version is always available on this page with the date of the last change.